I love this analogy:

You are holding a cup of coffee when someone comes along and bumps into you or shakes your arm, making you spill your coffee everywhere.

Why did you spill the coffee?

“Because someone bumped into me!!!”

Wrong answer.

You spilled the coffee because there was coffee in your cup.

Had there been tea in the cup, you would have spilled tea.

*Whatever is inside the cup is what will spill out.*

Therefore, when life comes along and shakes you (which WILL happen), whatever is inside you will come out.

So we have to ask ourselves… “what’s in my cup?”

Whatever you have prepared yourself for within your industry, that knowledge, those habits and systems you have created for yourself, should spill out. How you connect with your consumers and/or clients will show.

Today let’s work towards filling our cups with knowledge, kindness, gentleness and love for others.

What’s in your cup?