You can’t please all of your customers, but you should always aim for a positive experience. Instead of just getting your customer back on board, by resolving the problem., keep in mind that you also need to restore their confidence.
When you resolve the problem of your customers, it’s not enough. – no matter if small or large!
You might think that a perfect solution to the problem of your customers is enough, but it isn’t. We need something more than just fixing an issue for them, and restoring their confidence back into full health is what makes all of this worthwhile!
Do your best upon restoring their confidence in what they buy from you and how you serve them by meeting all their expectations, and in order to restore confidence in your work and provide satisfying customer service, you must improve upon resolving problems promptly without making people feel like they’re being taken advantage of.
