by latonyawashington | May 15, 2017 | All Things Customer
As we become more tech-savvy, many companies are taking away live interaction and replacing it with digital. You have to know that people are relational and they want to hear the voice of someone on the other end as opposed to pressing multiple buttons, and finally...
by latonyawashington | Dec 22, 2016 | All Things Customer
In this modern day of technology where people can literally find anything or anyone they want at the touch of a keypad, first impressions mean everything! As an event producer, one thing that gets my goat is when I contact a possible venue, vendor, and/or rental...
by latonyawashington | Dec 21, 2016 | All Things Customer
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