by latonyawashington | Nov 23, 2018 | All Things Customer
Did you know that, the value of your customer base exposes much about the money health of your business? Hear me out… If we do not pay attention to who is purchasing and who is wasting time we will go out of business! You heard that didn’t ya? When...
by latonyawashington | Mar 23, 2018 | All Things Customer
As an entrepreneur, you will deal with so many problems that you are going to have to learn how to handle them with care, in order to run a successful business. In that, you will need to create your very own problem-solving strategies, and most times,...
by latonyawashington | Jun 19, 2017 | All Things Customer
Scientifically, it has been said that an elephant never forgets. Just like an elephant, people tend not to forget either, especially when it comes to being ignored by a sales associate at their favorite department store or the unfriendly look by the head usher at...
by latonyawashington | Jun 13, 2017 | All Things Customer
Stop me if you’ve heard this before. Whether you are in the real estate or hair industry, you have competitors. Now, depending on what you are trying to sell or convey, there are elements that you must keep in mind with today’s customers. Whether your clientele is...
by latonyawashington | May 15, 2017 | All Things Customer
As we become more tech-savvy, many companies are taking away live interaction and replacing it with digital. You have to know that people are relational and they want to hear the voice of someone on the other end as opposed to pressing multiple buttons, and finally...
by latonyawashington | Dec 22, 2016 | All Things Customer
In this modern day of technology where people can literally find anything or anyone they want at the touch of a keypad, first impressions mean everything! As an event producer, one thing that gets my goat is when I contact a possible venue, vendor, and/or rental...
