by latonyawashington | Jun 21, 2021 | Business Tips
The culture of your company plays a big role in how people perceive it, what product and/or service you provide, as well as what happens after the sale is done. In today’s time, many companies have a tendency to go after new customers, without truly nurturing the...
by latonyawashington | Jun 14, 2021 | Business Tips
Whether you call them your consumers, your market, or your buyers, they are the lifeline to the growth of your business and profitability. As an entrepreneur who is goal-oriented, you want to know how your preferred audience spends their time, are they single, male,...
by latonyawashington | Jun 11, 2021 | Business Tips
A few weeks ago, I ran an online training for an organization’s department focused in on diversity and equity. I first had them tell me what their ultimate goal was, then I went backward…. First was evaluating and knowing the CULTURE within their department. You’d be...
by latonyawashington | May 17, 2021 | Business Tips
If you’re a CX coach, author, speaker, beauty practitioner, online marketer, or entrepreneur – please pay close attention to what I’m about to share… Do you know the #1 reason why most of us do not get to the place where we strive to be in the business world? Here...
by latonyawashington | May 10, 2021 | Business Tips
When I listen to CX Leaders talk about their specific business challenges, it seems to often come down to ONE WORD… … Overwhelm. They’re overwhelmed with all of the things they have to DO…(me included) … but also, with all of the things they have to LEARN… … and...