by latonyawashington | Jan 6, 2018 | Business Tips
For an expanding international business, it is imperative to face customers overseas. But before you take the continental leap, it is vital for you to understand your target audience. Thus, “Localization” becomes the primary key. The very first thing you would...
by latonyawashington | Jun 19, 2017 | All Things Customer
Scientifically, it has been said that an elephant never forgets. Just like an elephant, people tend not to forget either, especially when it comes to being ignored by a sales associate at their favorite department store or the unfriendly look by the head usher at...
by latonyawashington | Jun 13, 2017 | All Things Customer
Stop me if you’ve heard this before. Whether you are in the real estate or hair industry, you have competitors. Now, depending on what you are trying to sell or convey, there are elements that you must keep in mind with today’s customers. Whether your clientele is...
by latonyawashington | May 15, 2017 | All Things Customer
As we become more tech-savvy, many companies are taking away live interaction and replacing it with digital. You have to know that people are relational and they want to hear the voice of someone on the other end as opposed to pressing multiple buttons, and finally...
by latonyawashington | Mar 13, 2017 | Business Tips
YOUR JOURNEY IN LIFE You Need a Business Community Who Cares from The Desk of LaTonya “LW” Washington Tell me, how often have you had that gnawing in your tummy urging you to start something that will be beneficial to the community as well as to...
