Creating Exceptional Customer Experiences: Best Practices for Mid-Sized Businesses
In today's competitive market, delivering an exceptional customer experience is no longer just a nice-to-have—it's a must. For mid-sized businesses with 10 or more employees, creating outstanding customer experiences can be the key differentiator that sets you apart...
Creative Strategies to Market Your Start-Up
Most start-ups don’t get easy funding. Many simply use their own savings, ask others or look for...
After the Purchase Touchpoints
After a customer completes a purchase, their journey continues. Here are key touchpoints: Order...
Why Does Digital CX Matter?
In today’s digital age, costumers now expect seamless experiences. A glitchy website or...
Life Lessons
Honest Assessment of You
I want to talk to you today... about how you lead... As we get through this pandemic... there are...
Leadership Styles You Can Use
Hey there Leader, Hello Leader! "A good leader should always … " How you finish that sentence...
Three Options When Struggling
Hey You! Have you heard, some States are beginning to open up? So what will you do?... For many...
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