by Aubrey | Aug 14, 2023 | All Things Customer
In today’s highly competitive business environment, companies are realizing the importance of understanding and connecting with their consumers on a deeper level. One effective way to achieve this is through consumer-focused workshops. These workshops allow...
by Aubrey | Aug 7, 2023 | All Things Customer
Diversity and inclusion have become integral aspects of today’s workforce, transforming the way organizations operate and thrive. These concepts go beyond just buzzwords; they represent a powerful approach that recognizes the value of every individual and...
by Aubrey | Jul 31, 2023 | All Things Customer
At the heart of a customer culture is a mindset shift that places the customer at the center of everything an organization does. It involves fostering an unwavering commitment to understanding customer needs, desires, and pain points. Every employee, regardless of...
by Aubrey | Jul 24, 2023 | All Things Customer
In today’s dynamic business landscape, cultivating a customer-centric workforce is key to staying competitive. A diverse and inclusive workforce can provide unique perspectives and insights that drive innovation, empathy, and exceptional customer experiences. ...
by Aubrey | Jul 17, 2023 | All Things Customer
In today’s globalized world, diversity and inclusion have become crucial not only within the workplace but also in the realm of customer experience. Customers expect to engage with organizations that embrace diversity and cater to their unique needs. By...
by Aubrey | Jul 3, 2023 | All Things Customer
First of all, let me tell you….You are not crazy, because it is not uncommon to feel stuck. There are seasons of change, and sometimes it is just your turn for a change. So what do you do? First, chill out! During the chill, look at areas you need to work on to...
