by latonyawashington | Aug 8, 2022 | All Things Customer
Tell me, how often have you had that gnawing in your tummy urging you to start something that will be beneficial to the community as well as to yourself? Quiet as it is kept, most people have that feeling, but the majority will not take a leap to pursue it. I am a...
by latonyawashington | Aug 1, 2022 | Business Tips
In this modern day of technology where people can literally find anything or anyone they want at the touch of a keypad, first impressions mean everything! When putting together a gathering for a workshop, one thing that gets my goat is when I contact a possible venue,...
by latonyawashington | Jul 25, 2022 | Business Tips
Customers interact with your business in many different ways, here are ways in which they can do so, so make sure you have these things in place so they can: Email Phone Live Chat Social Media Webpage Live Video In-Person Snail Mail Remember that not all...
by latonyawashington | Jul 18, 2022 | All Things Customer
If you didn’t know, people are more informed than ever before. They are complete access to information at their disposal and can evaluate information about a company even more. With that being said, there has been a SHARP SHIFT in power from business to customer, and...
by latonyawashington | Jul 11, 2022 | Business Tips
When it comes to creating a map for your customers, here are some questions you can ask yourself: ❓What needs to be corrected or built? ❓ Is there a need to break everything down and start from scratch? ❓ Or are a few simple changes all that’s necessary for a...