by Aubrey | Nov 4, 2024 | All Things Customer
Are you looking to strengthen your bond with your customers and elevate your business success? It all starts with mastering your mindset. Here’s how you can do it: Embrace Empathy: Put yourself in your customers’ shoes. Understand their needs, challenges, and...
by Aubrey | Jun 12, 2023 | All Things Customer
Many business owners believe that their staff will naturally excel in customer service because it is an essential aspect of running a business. However, this is a common mistake. In reality, it is vital to train each employee to provide service in the way that aligns...
by Aubrey | Feb 13, 2023 | All Things Customer
All of a sudden, there is a lot of chatter regarding them and new small business owners and entrepreneurs are wondering if they are totally necessary. Well, I say not all things are TOTALLY NECESSARY, HOWEVER, if you want to ensure your customers and clients have a...
by Aubrey | Jan 2, 2023 | All Things Customer
If you have a book, product or service, I know you are: Trying to decide IF you will create a product/service launch for the holiday season ….. OR Trying to figure out where to begin…. huh? This is the season where entrepreneurs and small businesses can make a chunk...
by latonyawashington | Oct 17, 2022 | Marketing Strategy
One of the biggest crimes you can commit, as it pertains to yourself and your business, is having a BRAND that is UNREAL. If you’re unreal then you just end up being BORING – people want to see the different sides of you, if not, you become mediocre and...
