by latonyawashington | Oct 10, 2022 | All Things Customer
There’s a BIG difference between an interest in people and a commitment to people. When you’re on the fence about being interested in your customers, you will find yourself only showing up when circumstance permits… or when you “feel” like it. ⠀...
by latonyawashington | Sep 19, 2022 | All Things Customer
I know in your head you are saying “everyone’s important LaTonya,” and you are absolutely right… everyone’s important. HOWEVER, I mean what market is the most important to you? Mass market (large group with similar needs), Niche market (specific requirements),...
by latonyawashington | Sep 5, 2022 | All Things Customer
Stop me if you’ve heard this before. Whether you are in the real estate or hair industry, you have competitors. Now, depending on what you are trying to sell or convey, there are elements that you must keep in mind with today’s customers. Whether your clientele is...
by latonyawashington | Aug 29, 2022 | All Things Customer
As we become more tech-savvy, many companies are taking away live interaction and replacing it with digital. You have to know that people are relational and they want to hear the voice of someone on the other end as opposed to pressing multiple buttons, and finally...
by latonyawashington | Aug 22, 2022 | All Things Customer
Tell me, how often have you had that gnawing in your tummy urging you to start something that will be beneficial to the community as well as to yourself? Quiet as it is kept, most people have that feeling, but the majority will not take a leap to pursue it. I am a...
by latonyawashington | Aug 8, 2022 | All Things Customer
Tell me, how often have you had that gnawing in your tummy urging you to start something that will be beneficial to the community as well as to yourself? Quiet as it is kept, most people have that feeling, but the majority will not take a leap to pursue it. I am a...
