by Aubrey | Feb 13, 2023 | All Things Customer
All of a sudden, there is a lot of chatter regarding them and new small business owners and entrepreneurs are wondering if they are totally necessary. Well, I say not all things are TOTALLY NECESSARY, HOWEVER, if you want to ensure your customers and clients have a...
by Aubrey | Feb 6, 2023 | All Things Customer
A lot of times we take this for granted. We get so focused in on selling, that we forget that “without the customer (client), there will be no one to ‘sell’ to,’ which leads to “no business.” As technology continues to evolve and...
by Aubrey | Jan 30, 2023 | All Things Customer
People are on these social media platforms for 3 reasons: 1. To be Entertained 2. To be Educated 3. To be Inspired When you understand these 3 areas, it will help you to create your content with a little more focus in mind. Audiences are constantly changing, and so it...
by Aubrey | Jan 23, 2023 | All Things Customer
Almost every decision you need to make in business gets easier when you know your audience really, really well. and I mean things like this…. 🥸 The stuff that keeps them up late at night… 😎The stuff that makes them reach for the butter pecan ice cream...
by Aubrey | Jan 16, 2023 | All Things Customer
Customer interaction ultimately leads to improved profits for businesses. Reviews not only have the power to influence consumer decisions but can strengthen a company’s credibility. Trust is what you would gain from reviews because these can encourage people to...
by Aubrey | Jan 9, 2023 | All Things Customer
A few weeks ago, I asked several clients and students to tell me their #1 pain point when it came to showing up on social media.. and many did not spare the details, << Test First Name >> “What’s going on with all the changes..can I still connect with the...